TD Bank

Reviews about TD Bank

• A. Joseph Layton

  Feb, 21 2018
  ★ ★ ☆ ☆ ☆
  I give 2 stars as Aspen, who helped us open the account was very nice and helpful. However, this bank seems to have their overdraft policies set up in a way to confuse and just to incur fees. I opened a new business account (what I thought I was told was linked to a personal account and wrote a temporary check from the wrong one and even though I was monitoring the balances these overdrafts were charged over and over but did not even show up for 4 days after the fact. I called and was told a manger, Greta would call back but she never did. Finally after calling multiple times I spoke to the Manger and told that this would not be fully reimbursed due to it not being a bank error. It was just due to the Labor day holiday and my misunderstanding of how the accounts worked. I assumed they would take into consideration the circumstances and reverse these fees but they did not and that they were a bank who valued their customers and would give considerations but they are not.

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